Privacy Policy

This Privacy Policy describes how Efficient Computer Systems, LLC ("we", "us", or "our") collects, uses, and protects information when you use ECS Hours (the "Service").

Information we collect

We collect information you provide directly and information generated by your use of the Service.

Account and profile information

• Name, username, email address, and employment details associated with your account.
• Authentication credentials and optional two-factor authentication configuration.
• Preferences such as appearance settings and notification choices.

Work and time-tracking data

• Time entries, clock-in and clock-out records, tasks, projects, customers, notes, and approval status.
• Billing-related records such as billable items, invoices, and accounting sync metadata when enabled.
• Documents, runbooks, assets, and other operational content you create or access in the Service.

Technical and security information

• IP address, browser type, device information, and approximate location derived from IP for security and audit purposes.
• Session identifiers, cookies, and similar technologies required to operate authenticated sessions.
• Activity logs related to sign-in, administrative actions, and system events.

Third-party integrations

If you or your organization connect optional integrations, we may receive or transmit data required to operate those integrations, including calendar events, accounting records, or OAuth tokens. Connected services are governed by their own privacy policies.

How we use information

• Provide, maintain, and improve the Service.
• Authenticate users, enforce access controls, and protect against fraud or abuse.
• Process time tracking, approvals, reporting, billing workflows, and customer communications you initiate.
• Send transactional notifications and, where permitted, operational or administrative messages.
• Comply with legal obligations and respond to lawful requests.

How we share information

We do not sell personal information. We may share information only in these circumstances:

• With your organization's administrators and authorized users according to role-based permissions in the Service.
• With service providers that host, secure, or support the Service under contractual confidentiality obligations.
• With integrated third-party services you or your administrator authorize, such as accounting or calendar providers.
• When required by law, regulation, legal process, or to protect the rights, property, or safety of users or others.
• In connection with a merger, acquisition, or asset sale, subject to continued protection consistent with this policy.

Data retention

We retain information for as long as your account is active or as needed to provide the Service, meet legal or contractual obligations, resolve disputes, and enforce agreements. Your organization may have additional retention policies.

Security

We use administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your choices and rights

Depending on your location and role, you may request access to, correction of, or deletion of certain personal information. Contact your organization's administrator or us using the contact information below. We may need to verify your identity before responding.

Children

The Service is intended for business use and is not directed to children under 13.

Changes to this policy

We may update this Privacy Policy from time to time. We will revise the effective date at the top of this page when changes are posted. Continued use of the Service after changes become effective constitutes acceptance of the updated policy.

Contact us

Questions about this Privacy Policy may be sent to [email protected].